Legal information
Fair work and the Waadi
Razom never charges job seekers, for anything. Here in plain words: what that means for you and where to turn if someone asks you to pay.
€0 from you
1What the Waadi is
The Waadi (Wet allocatie arbeidskrachten door intermediairs) is the Dutch act for companies that mediate on the labour market and place workers at the disposal of others. The Nederlandse Arbeidsinspectie supervises it.
2What Razom promises
Razom is a contractor and the people in our crews are our employees. When we help you find work or a crew, we follow the Waadi rule in article 3: you pay nothing.
- Profile, job search, interview, placement, certificate or course in advance: €0 for all of it.
- We are paid by clients and employers, never by you. Our fee does not depend on your wages.
- We do not tie work to housing and we do not deduct housing costs from wages.
- We offer no ‘service packages’, ‘placement fees’ or ‘deposits’.
3Your rights
Simple rules that should hold no matter who hires you.
- An intermediary may not charge you money for finding work.
- You are entitled to written terms of employment before work starts.
- You must receive at least the minimum wage and the wage under the CAO of your sector.
- Nobody may keep your passport or residence permit as security. The employer keeps only a copy of the document, as the law requires.
- If an employer offers housing, the terms and costs must be clear. A link between work and housing, or unclear costs, is a reason to get in touch.
4How to complain
You can complain anonymously: contact details are optional. Without them, however, we cannot answer you.
- Describe what happened: who, when, which money or conditions.
- Send the form below. A person at Razom reads it, not the employer or client you write about.
- If you leave contact details, you get an answer within 1 working day.
Anonymous report
Do not give more than needed. Contact details are only needed if you want an answer.
5Official bodies
You can also report directly to the supervisory authority. We do not discourage it and do not require you to complain to us first.
- Nederlandse Arbeidsinspectie (nlarbeidsinspectie.nl): accepts reports of abuses at work, anonymous ones too.
- In case of immediate danger to you or others: 112.
Questions about this text?
Write to us and we will answer.