Legal information
Terms for business clients
For businesses, contractors and installers: Razom carries out a defined scope of work with its own crew for a fixed price.
Wtta-proof
Wtta-proof: work with a contractor, not with a staff lender. As of 07.11.2026 the Wtta applies from 01.01.2027, with enforcement from 01.01.2028; it concerns parties that place staff at another party's disposal (ter beschikking stellen). Razom carries out work under its own direction and is not an uitlener.
1Who these terms apply to
These terms apply to quotes and agreements between Razom and businesses: clients, contractors, installers and other professional parties. Separate terms apply to private persons.
2Contracting and subcontracting
Razom delivers a defined result as a contractor (aannemer) or subcontractor (onderaannemer). We do not supply hours or staff.
- The subject of the agreement is an agreed scope for a fixed price.
- Razom decides how the work is done: own employees, own tools, own planning, own risk.
- Payment is for the result (the scope), not per hour. Work on the basis of hours and materials (regie) is possible only for additional work and only by prior written agreement.
3Direction and supervision by Razom
As contractor, Razom directs the work of its own employees.
- The Razom foreman on site assigns tasks, plans the work, instructs Razom's employees and supervises execution.
- As client you give instructions on scope, quality and site safety rules to the Razom foreman or the contact person named in the agreement, not to individual employees.
- Each party carries the responsibilities for site safety and coordination that the law gives it. Razom's employees follow the site rules communicated beforehand.
4Quote, scope and changes
The quote describes the scope, exclusions, assumptions and, where applicable, drawings.
- Changes to the scope (meerwerk, minderwerk) apply only after written agreement stating the effect on price and schedule.
- If the work is hindered on your side (no access, incomplete information, changed requirements), the schedule moves and we may charge reasonable costs incurred.
5Price and payment
Prices for businesses are exclusive of VAT (btw) unless stated otherwise.
- We invoice weekly on the basis of progress; the invoice is supported by the weekstaten.
- The payment term is stated in the quote and on the invoice.
- In case of late payment the statutory commercial interest and reasonable collection costs apply, as the law provides.
6Weekly statements (weekstaten)
Razom keeps a weekly statement (weekstaat) per project of work done and hours worked, and provides it on request.
- The weekstaten serve to verify progress, for regie work (if agreed) and for the chain-liability administration.
- Weekstaten do not change the fixed price and do not turn the agreement into hourly supply of staff.
7G-account and chain liability
Razom has a G-account (blocked account).
- You pay part of the invoice amount into the G-account and the rest into Razom's normal account; the split is stated in the quote.
- Payment into the G-account as invoiced releases you, within the limits of the law, from liability for Razom's wage tax and social-security contributions up to the amount paid.
8Employees and compliance
Razom works only with people who are entitled to work under the terms we apply.
- Our employees work under an employment contract (loondienst); pay follows the applicable CAO.
- We meet our employer duties: document checks (Wav), UWV notification where required, payroll administration.
- On your request we show the documents the law requires between links in the chain.
9Insurance and liability
We are liable for damage caused by our work within the limits of this section and the law.
- Liability is limited to direct damage and, to the extent the law permits, to the amount our liability insurance pays out for that event.
- We are not liable for indirect damage such as lost profit or downtime, except in case of intent or gross negligence.
- Report defects in writing without delay.
10Handover and warranty
After completion we draw up a handover report together with you.
- Defects from the report we repair within the agreed period.
- The warranty period is stated in the quote; otherwise the statutory rules apply.
11Termination
You may terminate the agreement at any time; you then pay for the work done, costs incurred and loss within the limits of the law.
- If payment is not made, we may suspend the work after written notice.
12Personal data
We process contact persons' data only to perform the agreement. See the privacy statement for details.
13Applicable law and disputes
Dutch law applies. Disputes go to the competent Dutch court.
14Recruitment: replacement guarantee
The replacement guarantee applies to the candidate we introduced and only under these conditions.
- The guarantee period is 2 months from the candidate's first working day.
- If the candidate leaves or is dismissed for a reason other than reorganisation or a failing of the employer, we supply one new candidate free of charge within 14 days of your notice.
- There is no cash refund.
- Conditions: payment according to the agreement and an unchanged job function.
Questions about this text?
Write to us and we will answer.